Contact
How to reach the platform and its operator
Aeon of Creators is operated by Dark Underworld Records & Nocturnal Fire Entertainment, LLC.
Platform support
If you have an Aeon account, the fastest route is from inside the platform while signed in, so your message arrives attached to your account and channel. Before writing, check the Help & Guides page — upload reviews, membership questions, eligibility, and payouts are answered there in plain language.
Copyright and DMCA
Aeon of Creators enforces the Digital Millennium Copyright Act. If your copyrighted work appears on the platform without authorization, send a takedown notice to the operator's designated copyright agent:
Designated Copyright Agent
Dark Underworld Records & Nocturnal Fire Entertainment, LLC
Email: [email protected]
A valid notice identifies the copyrighted work, the material to be removed (with its location on the platform), your contact information, and your good-faith and accuracy statements as the DMCA requires. Claimed media is access-disabled while a claim is open; creators may submit a counter-notification, and repeat infringers' accounts are terminated under the platform's repeat-infringer policy.
Privacy requests
To request access to, correction of, or deletion of your personal information, contact the operator at the email above with the subject line "Privacy Request" and the email address on your account. The Privacy Policy describes what the platform collects, what it never does (it does not sell personal data), and how requests are answered.
Business and press
For business inquiries about the platform — partnerships, licensing, and press — write to the operator, Dark Underworld Records & Nocturnal Fire Entertainment, LLC, at [email protected]. Please include your organization, what the inquiry concerns, and the best way to reach you.
The published rules
Most questions about how Aeon works are answered by its public documents: the Terms of Service, the Community Guidelines, the Privacy Policy, and the Creator Monetization Agreement.